Please be informed that we may collect your personal data while processing the return and refund procedure. The personal data that we collect from you may include your name, identification card number, address, telephone number, email address, payment details, purchase history or any information about you which you have provided to us and/or any information about you that has been or may be collected, stored, used and processed by us through the Platforms. Our Privacy Policy applies to the use of this site, the Platforms and is made part of these terms. By accessing and using the Platforms or any service provided on the Platforms, you consent and agree to the terms specified in the Privacy Policy and all our actions taken in respect with your personal data consistent with our Privacy Policy.

When you provide personal details to register as our customer in www.vcomp2u.com, send emails or completed forms provided by us for us to process your requests, you are communicating with us electronically. The personal data that we collect from you includes your name, identification card number, address, telephone number, email address, payment details, purchase history or any information about you which you have provided to us and/or any information about you that has been or may be collected, stored, used and processed by us.

We also collect and store information from devices such as smartphones, computers and other electronic devices that interact with the Platforms, including the internet protocol address, your login credentials, browser type, version, browser plug-in types, operating system and platform. We also collect technical information to help us identify your device for reasons of security and site integrity.

We may collect your personal data from the following sources including:

  • when filing and completing forms provided to you via internet, mobile application or otherwise;
  • when you register at V-COMP TECHNOLOGY SDN BHD’s website as a user;
  • by using & placing an order V-COMP TECHNOLOGY SDN BHD’s website;
  • by communicating with us via email.

We use and process your personal data for the following purposes, including:

  • to process your orders, purchases of products;
  • to process your requests for returns and refunds;
  • to respond to your enquiries and requests for information;
  • to communicate with you about orders, purchases, products, promotions, contests;
  • to inform you about our product events or other promotional purposes;
  • to detect, prevent or investigate security breaches or fraud;
  • to validate your purchases and process payments relating to any products or services you have requested;